Comcast Manager, Engineering Operations in Seattle, Washington

Comcast's Technology & Product organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards.

Comcast’s Technology & Product organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards.

Job Summary:

Responsible for the overall performance of financial operations by achieving operational compliance, adherence to budgets, and reinforcing strategic direction in daily operations. Ensures compliance with industry and Company technical requirements, standards, policies, and procedures. Promotes a customer-driven service culture. Acts as a champion through continued focus on proactively identifying and

addressing processes impacting engineering. Manages a team which may include exempt and non-exempt employees. Serves as subject matter expert and provides guidance to employees as required.

Employees at all levels are expect to:

- Understand our Operating Principles; make them the guidelines for how

you do your job

- Own the customer experience-think and act in ways that put our

customers first, give them seamless digital options at every touchpoint,

and make them promoters of our products and services

- Know your stuff-be enthusiastic learners, users and advocates of our

game-changing technology, products and services, especially our digital

tools and experiences

- Win as a team-make big things happen by working together and being

open to new ideas

- Be an active part of the Net Promoter System-a way of working that

brings more employee and customer feedback into the company-by joining

huddles, making call backs and helping us elevate opportunities to do

better for our customers

- Drive results and growth

- Respect and promote inclusion and diversity

- Do what's right for each other, our customers, investors and our

communities

Core Responsibilities:

- Monitors technical and engineering progress to ensure strategies,

goals, and objectives are met. Communicates changes to all affected

personnel.

- Ensures effective implementation of the department budget. Prepares

financial statements and monthly forecasts and reports them to

management.

- Prepares and analyzes monthly financial performance and makes

recommendations.

- Monitors capital and operating expenditures and makes recommendations

as necessary.

- Manages and forecasts resource needs to meet departmental objectives.

Recommends action plans or solutions to management.

- Ensures that all regional technical performance complies with industry

and Company technical requirements.

- Applies industry standards in daily operations and ensures that they

are consistently met and that technical operations comply with system,

region and OSHA safety programs.

- Develops, trains, mentors, and motivates staff members in accordance

with best practices and procedures developed by management.

- Consistent exercise of independent judgment and discretion in matters

of significance.

- Regular, consistent and punctual attendance. Must be able to work

nights and weekends, variable schedule(s) as necessary.

- Other duties and responsibilities as assigned.

Job Specification:

- Bachelors Degree or Equivalent

- Engineering, Computer Science or related degree

- Generally requires 6-9 years related experience

Comcast is an EOE/Veterans/Disabled/LGBT employer