Comcast Mgr 1, SMB Direct Sales (Outside Sales) in Roswell, Georgia

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary:

Responsible for effectively managing and monitoring the sales of an

integrated communication structure to small-to-medium business customers

in an effort to maximize sales revenues and meet corporate objectives

on a consistent basis. Assures optimal sales team staffing and training

readiness of sales professionals.

Employees at all levels are expect to:

- Understand our Operating Principles; make them the guidelines for how

you do your job

- Own the customer experience-think and act in ways that put our

customers first, give them seamless digital options at every touchpoint,

and make them promoters of our products and services

- Know your stuff-be enthusiastic learners, users and advocates of our

game-changing technology, products and services, especially our digital

tools and experiences

- Win as a team-make big things happen by working together and being

open to new ideas

- Be an active part of the Net Promoter System-a way of working that

brings more employee and customer feedback into the company-by joining

huddles, making call backs and helping us elevate opportunities to do

better for our customers

- Drive results and growth

- Respect and promote inclusion and diversity

- Do what's right for each other, our customers, investors and our


Core Responsibilities:

- Maintains expertise on Company's products/services to effectively

manage team sales of Comcast Ethernet, Internet, Voice, and TV services

to small-to-medium business customers.

- Ensures competence and continuity of qualified small-to-medium

business Account Executives through optimum selection, training and

development, appraisal, and motivation techniques.

- Develops, plans, and coordinates sales promotions and incentives to

meet business goals and objectives. Ensures team and individual rep

achievement of all sales, plus quality, goals, and standards.

- Monitors employee performance, and counsels and advises to ensure

compatibility, maximum effectiveness, and continued growth on a constant

basis. Addresses personnel issues/performance issues in accordance with

Company policy.

- Prepares, analyzes, and maintains records of individual and group

sales and performance activities relative to business goals and

objectives. Ensures accurate forecasts of annual, quarterly, and monthly

revenue and unit numbers through experience with processing and

analyzing of data.

- Designs, implements, and manages overall territory team structure.

Coordinates efforts with other internal teams and groups to ensure

effectiveness and efficiency. Possesses excellent written and oral

communications, interpersonal skills, and planning and organizational


- Develops and implements best practices that contribute to improved

performance and overall success through leading by example and modeling

the Comcast Credo, Touchstones, and Promise.

- Coaches, develops, appraises, and motivates individual sales

representatives to achieve and exceed assigned objectives. Educates

sales professionals in sales planning tactics to support their small to

medium business success by assuring compliance with organizational

training requirements.

- Consistent exercise of independent judgment and discretion in matters

of significance.

- Regular, consistent and punctual attendance. Must be able to work

nights and weekends, variable schedule(s) as necessary.

- Other duties and responsibilities as assigned.

Job Specification:

- Bachelors Degree or Equivalent

- Business, Marketing


- Generally requires 7 years related experience

Comcast is an EOE/Veterans/Disabled/LGBT employer