Comcast Manager, Cloud Solutions Sales in Philadelphia, Pennsylvania
Comcast Business offers technology solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better. From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. The organization is the nation's largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market, recognized by leading industry associations as one of the fastest growing provider of Ethernet services.
Responsible for driving revenue producing results by managing a team of sales representatives to meet and/or exceed Cloud Desk sales objectives. Develop and implement strategies to ensure team achieves consistent operational excellence in all company standards, directives and initiatives.
Creates and maintains client master data including margin analysis, prepared sales measurements and reports, processed transactions, returns, and exchanges according to Company guidelines.
Develop and implement new sales initiatives, strategies and programs to capture key accounts and verticals
Assess the strengths and weaknesses of the sales team and manage the sales program accordingly
Assign sales territories, set sales goals, and establish training programs for the organization's sales representatives.
Analyze sales statistics gathered by their staffs to determine sales potential and inventory requirements and to monitor customers' preferences.
Meet and exceed Sales Quotas
Drive Agent and supervisor sales performance through high participation of quota attainment
Provide on-the-ground support for sales associates as they generate leads and close new deals
Provides overall direction of the Cloud Desk team to drive lead generation, sales force database management, sales reporting, and production/control of presentations and proposals.
Interfaces with appropriate internal groups (i.e., Accounting, Finance, Sales, Operations, IT, and Legal Affairs) to ensure proper analysis of tracking and reporting.
Maintains sales forecasts and analysis for management reports.
Maintains a high level of sales proficiency to meet the reporting needs on client activity.
Generates daily activity reports, reporting, and trends.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
Other duties and responsibilities as assigned
- Bachelor's Degree or Equivalent
- Requires 6-9 years related experience
- 3 years' experience managing or supervising teams
- Sales Management Experience is a must
- Proficiency in Microsoft Office Suite: Excel, Word and Powerpoint
- Call center experience
- Requires strong attention to detail
Comcast is an EOE/Veterans/Disabled/LGBT employer