Comcast Business System Analyst in Philadelphia, Pennsylvania

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Comcast is looking for a Business System Analyst to join our exciting Xfinity Mobile team. XFINITY Mobile combines the nation's largest 4G LTE network, covering 98% of the U.S. population with 18 million Wi-Fi hotspots.

As we continue to grow, we are looking for talented, passionate people. A successful candidate will have a strong technical expertise, ability to wear multiple hats, and a motivation to achieve results in a dynamic fast paced environment.

So what's it for you? An opportunity to be your best self. At Xfinity Mobile, we're on a mission to create an innovative, diverse, and fun team that values each employee. We are excited about building innovative products and services to deliver groundbreaking customer experience. Our commitment is to keep our business at the forefront! We are glad you are reading this posting and we will be honored to have you join us in this amazing journey!

A day in the life of the Business System Analyst

Coordinates with Product Owner and internal stakeholders to understand and analyze feature requests

Coordinates with Product Owner and Designers to define user story requirements and acceptance criteria

Effectively communicates requirements for the design, development and testing of business solutions

Elicits, identifies, analyzes, models and documents customer requirements, ensuring they are understandable, complete, unambiguous, testable and meet the real needs of stakeholders

Creates design mock-ups as needed to facilitate better understanding of requirements

Performs impact analysis with Tech Leads and engineering stakeholders to assign stories to proper development teams

Responsible for the management and traceability of project requirements

Educates the Product Owner on Agile and Scrum best practices, especially with respect to grooming and maintenance of the product backlog

Works with Product Owner and cross-functional engineering team to continually ensure Product Backlog is groomed and estimated

Coordinates with Product Owner and Scrum Master to prioritize user stories and meet program goals and timelines

Builds, prunes and maintains the product backlog with input from the Product Owner, Tech Lead, Scrum Master and other stakeholders

Works with cross-functional engineering teams to groom and estimate sprint and product backlogs

Facilitates the process for "Just-in-time" story creations and acceptance criteria by working closely with the team to break down backlog items into user stories for implementation

Establishes ongoing, effective two-way communication between the team and business stakeholders to ensure the team is meeting the customers' needs

Participates in Sprint Planning, Scrums, Sprint Reviews, Sprint Retrospectives, and other Agile ceremonies

Works with the Scrum Master and Product Owners to facilitate preparation and readiness for each planning session

Works with development team to establish Sprint Goals

Works with Product Owner, Scrum Master, Program Management to assure strategy and execution alignment

Assists in the planning, execution, and analysis of user acceptance testing to ensure test cases and completed user stories meet the Product Owner's expectations

Instrumental in producing aggregated, system/product demos for key program stakeholders Serves as liaison between the Development team and the Product Owner(s)

Works with Designers and Architects to identify feature requests requiring upfront design or API changes

Co-locates with the Scrum Team and serves as the customer proxy for solution

Basic Qualifications:

3 years as a Business Analyst

3 years creating user stories

Bachelor's degree in Computer Science or related field or equivalent work experience required

Knowledge of Web services (REST, WebAPI) is a plus

Preferred Qualifications:

3 years working in an Agile/Scrum environment

Excellent understanding of solution architecture, development processes, and current technologies

Experience writing and maintaining technical documentation

Experience supporting multiple technical projects simultaneously

Strong understanding of the Software Development Life Cycle (SDLC)

Strong understanding of Agile development processes

Experience working with web and/or mobile software development, QA and operations teams

Experience using Jira and Confluence tracking and collaboration tools

Ability to multitask and react in a fast-paced organization

Ability to build strong working relationships with key stakeholders

Experience in creating and maintaining system architecture diagrams (Rationale, OmniGraffle, System Architect, etc.)

Experience with Agile tracking and collaboration tools (Jira, Confluence, etc.)

Self-starter with experience working on projects with limited direction

Ability to accurately and objectively evaluate complex risks and issues

Strong verbal and written communication skills, with the ability to understand and explain technical concepts at various levels

Strong organization and prioritization skills with an ability to manage competing demands

Ability to promote process improvement and be an advocate for change

Strong process orientation

Experience using software development tools like JIRA (preferred), Team Foundation Server, Rally etc.

Comcast is an EOE/Veterans/Disabled/LGBT employer