Comcast Mgr 1, Sls Engineering in Harrisburg, Pennsylvania

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary:

Responsible for leading the Client/Sales Engineering teams selling

Comcast High Capacity Ethernet Networks, Internet, Video, and Advanced

Voice based services to Enterprise/Metro E, Mid-Market and National

Accounts. May manage a team including exempt and non-exempt employees.

Provides subject matter guidance to employees as required. Develops

processes and procedures to drive department efficiencies. Assists in

development and meeting of departmental budget.

Employees at all levels are expect to:

- Understand our Operating Principles; make them the guidelines for how

you do your job

- Own the customer experience-think and act in ways that put our

customers first, give them seamless digital options at every touchpoint,

and make them promoters of our products and services

- Know your stuff-be enthusiastic learners, users and advocates of our

game-changing technology, products and services, especially our digital

tools and experiences

- Win as a team-make big things happen by working together and being

open to new ideas

- Be an active part of the Net Promoter System-a way of working that

brings more employee and customer feedback into the company-by joining

huddles, making call backs and helping us elevate opportunities to do

better for our customers

- Drive results and growth

- Respect and promote inclusion and diversity

- Do what's right for each other, our customers, investors and our


Core Responsibilities:

- Drive Comcast Business Class sales by leading, coaching and developing

a sales engineering team.

- Develop and implement processes and procedures to improve sales

effectiveness and reduce cycle time.

- Act as a subject matter expert for all Comcast Business Service's

products and services.

- Facilitate the collaboration between the sales engineering team,

National Engineering and Technical Operations (NETO).

- Manage external equipment vendor relationships, as needed, to elevate

the knowledge base of the field technical teams.

- Stay abreast of competitive landscape and emerging technologies to

best position Comcast in the marketplace.

- Consistent exercise of independent judgment and discretion in matters

of significance.

- Regular, consistent and punctual attendance. Must be able to work

nights and weekends, variable schedule(s) and overtime as necessary.

- Other duties and responsibilities as assigned.

Job Specification:

- Bachelor's Degree or Equivalent

- Computer Science, Engineering


- Generally requires 7 years related experience.

Comcast is an EOE/Veterans/Disabled/LGBT employer