Comcast Sr. Business Analyst in Hamilton, Ohio

Comcast Business offers technology solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better. From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. The organization is the nation's largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market, recognized by leading industry associations as one of the fastest growing provider of Ethernet services.

Job Summary:

Responsible for analyzing and evaluating operational performance metrics

and resources. Maps metrics against the Company's operational plans and

tactical/strategic goals to ensure alignment and focus. Creates and

facilitates reporting and analysis to evaluate operational initiatives

and drive operational efficiencies. Develops and maintains standard

reporting measures, quantitative explanation of relevant data, and

ongoing analysis of alternatives and solutions. Quantitatively evaluates

and recommends action plans, based on all operational reporting and

analysis, in order to enhance the customer experience and drive

operational efficiencies. Provides financial reporting, revenue analysis

support, discount monitoring, promotional modeling, and subscriber

reporting issue resolution to various departments within the company.

Has in-depth experience, knowledge and skills in own discipline. Always

determines own work priorities and is able to prioritize work for

others. Acts as resource for colleagues at all levels and is able to

make directional decisions with accuracy. Is also the lead in

optimization of business processes and proper tool selection to deliver

business level projects.

Core Responsibilities:

- Identifies issues, analyzes available data and information, and

recommends changes to management.

- Creates and maintains multiple operational reporting tools.

- Provides analytical support of actual results against budget and

feasibility of proposed business strategies.

- Consolidates data reports and delivers to help drive data-based

strategic decision making.

- Provides analysis prior to and following any recommended changes.

- Creates and maintains compliance reports that identify discrepancies

within the Company's billing systems.

- Ensures accuracy of data through partnerships with team members.

Provides day-to-day validation and spot checks.

- Is the lead on preparing reports to be used by other departments to

correct billing issues.

- Consistent exercise of independent judgment and discretion in matters

of significance.

- Regular, consistent and punctual attendance. Must be able to work

nights and weekends, variable schedule(s) and overtime as necessary.

- Other duties and responsibilities as assigned.

Job Specification:

- Bachelor's Degree or Equivalent

- Generally Requires 7 Years Related Experience

Comcast is an EOE/Veterans/Disabled/LGBT employer