Comcast Store Service Associate in Granger, Indiana

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary:

Responsible for supporting the store team so that a best in class

experience for customers can be delivered. Provides great support to

customers and the store team while constantly striving for improvement.

Maintains accurate inventory, clean stores, tight back of house spaces,

and ensures excited customers who come back to learn more. Works on

straight forward tasks using established procedures.

Core Responsibilities:

- Provides strong understanding and enthusiasm for technology,

especially company products and services and is a go-to resource who

supports the store team in the front and back of the store.

- Constantly scans the sales floor to ensure counters, devices,

accessories and walkways are accessible, clean and functioning, and

reports to leadership when exceptions are found.

- Greets customers during busiest moments, ensures they are connected to

a sales consultant in a timely manner, and is well prepared to

demonstrate company technology to new customers to ensure they know the

basics and encourage them to return.

- Frequently checks and inspects the back of the store for clean,

secure, and appropriately placed inventory. Assists with receiving

inventory and properly stocking the back of house to store standards.

- Helps the leadership team by conducting the weekly cycle count process

and helps look for opportunities to improve the store count process.

- Knows current processes and procedures, and suggests improvements that

enhance the customer and/or store experience.

- Readily adjusts and adapts to store management priorities and

direction always demonstrating professionalism and integrity.

- Regular, consistent and punctual attendance. Must be able to work

nights and weekends, variable schedule(s) and overtime as necessary.

- Other duties and responsibilities as assigned.

Job Specification:

- High School or Equivalent



- Generally requires 0-2 years related experience.

Comcast is an EOE/Veterans/Disabled/LGBT employer