Comcast Acct Exec 3, Entrp Direct Sales (Stratg) in Fort Wayne, Indiana

Comcast Business offers technology solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better. From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. The organization is the nation's largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market, recognized by leading industry associations as one of the fastest growing provider of Ethernet services.

Job Summary:

Responsible for the sales strategy of Comcast High Capacity Ethernet

Networks, Internet, Video, and Voice-based services to Government,

Education, and Medical institutions (G.E.M.) as well as complex

enterprise customers. Works as part of a team to drive sales by focusing

on acquisition, development, and management of strategic prospective

clients in designated territories. Designs and delivers live sales

presentations to prospective strategic clients, develops relationships

with clients and the community, and positions the Comcast brand as key

components of the sales strategy, in keeping with Comcast's touchstones.

Has in-depth experience, knowledge and skills in own discipline.

Usually determines own work priorities. Acts as a resource for

colleagues with less experience.

Employees at all levels are expect to:

- Understand our Operating Principles; make them the guidelines for how

you do your job

- Own the customer experience-think and act in ways that put our

customers first, give them seamless digital options at every touchpoint,

and make them promoters of our products and services

- Know your stuff-be enthusiastic learners, users and advocates of our

game-changing technology, products and services, especially our digital

tools and experiences

- Win as a team-make big things happen by working together and being

open to new ideas

- Be an active part of the Net Promoter System-a way of working that

brings more employee and customer feedback into the company-by joining

huddles, making call backs and helping us elevate opportunities to do

better for our customers

- Drive results and growth

- Respect and promote inclusion and diversity

- Do what's right for each other, our customers, investors and our


Core Responsibilities:

- Creates and delivers face-to-face sales presentations to strategic

prospective clients that demonstrate knowledge of the latest Comcast

products and services. Sells with goals of exceeding departmental

financial and unit targets. Stays abreast of competitive landscape and

emerging technologies to best position Comcast Business Services in the


- Develops the strategy of the sales territory, including identifying

strategic partnerships, planning the development of a territory, and

cultivating of local partnerships and organizational affiliations.

Actively researches and generates new leads with targeted businesses

through various prospecting activities, including cold calling,

canvassing, customer referrals, and partner relationships. Actively

seeks ways to promote and position the Comcast brand within territory.

- Retains customer base by delivering on the Comcast credo, ensuring a

superior customer experience. Maintains and builds customer relationship

to drive customer retention. Works with internal teams to ensure

operational efficiencies and service levels meet and exceed customer

expectations through strong customer service orientation with excellent

follow up skills.

- Maintains accurate and quality sales records and prepares sales and

activity reports as required.

- Attends out-of-the-office meeting with customers on a regular basis

and demonstrates excellent verbal and written skills and skill

presenting, persuading, and negotiating.

- Demonstrates some knowledge of Network Design, MAN technologies &

designs including DSx, OC-x, WDM, Ethernet, Internet Technologies,

Functionality & Services, Voice Network Technologies (including VoIP),

Data Networking Technologies, Functionality & Services (LAN, MAN, WAN,

VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3),

Customer Premise Equipment (voice & data), Business Continuity/Disaster

Recovery concepts and E-rate Contracting Processes and Procedures.

- Consistent exercise of independent judgment and discretion in matters

of significance.

- Regular, consistent and punctual attendance. Must be able to work

nights and weekends, variable schedule(s) as necessary.

- Other duties and responsibilities as assigned.

Job Specification:

- Bachelors Degree or Equivalent

- Business, Marketing


- Generally requires 3-5 years related experience

Comcast is an EOE/Veterans/Disabled/LGBT employer