Comcast Comcast Business Outbound Sales Representative in Centennial, Colorado

Comcast Business offers technology solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better. From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. The organization is the nation's largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market, recognized by leading industry associations as one of the fastest growing provider of Ethernet services.

Military experience welcome!

Job Summary:

Responsible for generating monthly sales through outbound cold calling or lead generation which plays a key role in the growth and expansion of Comcast Business Services and its product offerings. Facilitates the sale of Comcast Internet, Voice, and TV services to small and mid-size business to new and existing customers. Works with moderate supervision/guidance. Is accountable for individual results and impact on team.

Core Responsibilities:

- Generate sales through outbound cold calling and lead follow-up over the telephone using a variety of techniques. Sell Comcast Internet, Voice, and TV services to small and mid-sized business to new and existing customers.

- Meet and exceed all assigned sales quotas and achieve targeted customer experience scorecard metrics.

- Manage the customer through lead generation, pipeline management, organization, effective communication and strong listening skills.

- Consult with business customers on their business application, solicit referrals for potential new prospects, and close web leads.

- May partner with field to provide referral of complex opportunities to the outside sales organization.

- Resolve customer issues quickly and strive to reach resolution on the first call or escalate issues appropriately.

- Updates and maintains prospect database and opportunity funnel on a daily basis, assuring management of prospect database and assures customers' orders are fulfilled.

- Manage multiple activities simultaneously including interacting with customers while using multiple software applications for research and documentation.

- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

- Other duties and responsibilities as assigned.

Job Specification:

- High School or Equivalent

- Generally requires 2-5 years related experience

Comcast is an EOE/Veterans/Disabled/LGBT employer