Comcast Account Executive 2, Community Account S in Boca Raton, Florida

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary:

Responsible for selling products and services to privately owned

multi-dwelling properties/communities. Serves as point-of-contact for

customers in assigned area. Manages contracts for accounts. Represents

the Company at meetings, social functions, or in the community. Works

with moderate guidance in own area of knowledge.

Employees at all levels are expect to:

- Understand our Operating Principles; make them the guidelines for how

you do your job

- Own the customer experience-think and act in ways that put our

customers first, give them seamless digital options at every touchpoint,

and make them promoters of our products and services

- Know your stuff-be enthusiastic learners, users and advocates of our

game-changing technology, products and services, especially our digital

tools and experiences

- Win as a team-make big things happen by working together and being

open to new ideas

- Be an active part of the Net Promoter System-a way of working that

brings more employee and customer feedback into the company-by joining

huddles, making call backs and helping us elevate opportunities to do

better for our customers

- Drive results and growth

- Respect and promote inclusion and diversity

- Do what's right for each other, our customers, investors and our

communities

Core Responsibilities:

- Secures new and maintains existing commercial internet, video, and

voice services. Generates new leads with targeted businesses through

various prospecting activities, including cold calling, canvassing,

door-to-door canvassing, customer referrals, and partner relationships.

- Manages defined territory to include development of local business

partnerships and organizational affiliations and local enhancement of

Company positioning and brand.

- Provides exemplary customer service in order to build and maintain

strong relationships between customers and the Company. Addresses

complaints quickly including billing and service issues, provides prompt

follow up, and advises management of any situation outside position's

scope of authority.

- Manages contracts including renewals and new contracts. Reviews all

associated documentation for accuracy. Reviews assigned territory to

ensure all customers are contacted on a prescribed, periodic basis.

- Assists in the preparation of project status reports, and maintains

accurate sales/service records and customer activity records.

- Keeps current with developments within the industry. Monitors and

evaluates competitive services and products.

- Makes presentations to Managers and Developers, and attends meetings

and social functions to maintain a high level of visibility for the

Company.

- Contributes to the development of the annual budget. Quantifies

capital needed for business unit activities and operating expenses.

Analyzes revenue projections to determine affect on cable systems and

contracts.

- Achieves and exceeds assigned sales and business quality objectives.

- Consistent exercise of independent judgment and discretion in matters

of significance.

- Regular, consistent and punctual attendance. Must be able to work

nights and weekends, variable schedule(s) as necessary.

- Other duties and responsibilities as assigned.

Job Specification:

- Bachelors Degree or Equivalent

- Marketing, Business

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- Generally requires 1-3 years related experience

Comcast is an EOE/Veterans/Disabled/LGBT employer