Comcast Traffic Coordinator 2, Advanced Services in Bingham Farms, Michigan

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Job Summary:

Responsible for scheduling and ensuring commercial advertisements air on

cable networks per a client's contract. Works with moderate

supervision/guidance. Is accountable for individual results and impact

on team.

Employees at all levels are expect to:

- Understand our Operating Principles; make them the guidelines for how

you do your job

- Own the customer experience-think and act in ways that put our

customers first, give them seamless digital options at every touchpoint,

and make them promoters of our products and services

- Know your stuff-be enthusiastic learners, users and advocates of our

game-changing technology, products and services, especially our digital

tools and experiences

- Win as a team-make big things happen by working together and being

open to new ideas

- Be an active part of the Net Promoter System-a way of working that

brings more employee and customer feedback into the company-by joining

huddles, making call backs and helping us elevate opportunities to do

better for our customers

- Drive results and growth

- Respect and promote inclusion and diversity

- Do what's right for each other, our customers, investors and our

communities

Core Responsibilities:

- Inputs the titles of client advertisements into database and enters

the instructions for ad airing. Reviews contracts for accuracy, and

works with to resolve issues with changes or missing instructions.

- Maximizes billing opportunities by evaluating sold and scheduled

inventory and adjusting commercial placement.

- Reviews the status of a client's advertising schedule. Revises and

replaces instructions for advertising broadcast schedules.

- Sends final schedules to Insertion Department.

- Performs an Order Verification report and reconciles against

Advertising contract. Reviews and manages unverified spots.

- Assists in maintenance of files.

- Handles billing inquiries.

- Communicates to the appropriate party when regarding late or missing

tapes.

- Works on special projects as assigned.

- Regular, consistent and punctual attendance. Must be able to work

nights and weekends, variable schedule(s) and overtime as necessary.

- Other duties and responsibilities as assigned.

Job Specification:

- High School or Equivalent

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- Generally requires 2-5 years related experience

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