Comcast Dispatch Operations Specialist (Comm Ops) in West Palm Beach, Florida
PUT QUALITY & EFFICIENCY
ON THE MOVE
Help us deliver the services
that keep our customers happy.
The demand for XFINITY products and services continues to grow, as does the need for people who can drive the efficient delivery of our offeringspeople like you.
As a Dispatch Operations Specialist, you ll help ensure orders are fulfilled on time and to each customer s satisfaction by directing the workflow of and providing support to our field technicians. You will facilitate communications between field technicians and the customer service team so everyone is aware of all work orders and any changes that may arise. You also may be required to call customers directly to provide appointment details and other pertinent scheduling information.
To succeed in this fast-paced role, you must be a talented communicator with excellent multitasking, time management and interpersonal skills. A high school diploma or its equivalent is required. Up to 2 years of related experience is a plus, but not required.
We provide comprehensive, ongoing training, a supportive team environment and real opportunity for advancement. If you re ready to make the most of your career, we want to hear from you. Proceed using the link below to review the full job description including experience requirements in our Applicant Tracking System.
Comcast is an EOE/Veterans/Disabled/LGBT employer